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Our Story

A Phoenix plumbing company built on straight answers

BlueLine Plumbing has been fixing, installing, and maintaining the pipes behind Phoenix homes since 2011 — one honest quote and one finished job at a time.

How BlueLine got started

BlueLine Plumbing opened its doors in 2011, founded by master plumber Gary Whitfield after more than a decade working for larger Valley plumbing outfits. Gary kept hearing the same complaint from customers: vague estimates, plumbers who upsold instead of fixed, and appointment windows that stretched across an entire day. He started BlueLine with one truck, one rule — quote it honestly, fix it right the first time — and a promise to answer the phone himself if that's what it took.

Fifteen years later, that rule still runs the company. BlueLine has grown into a full team of licensed plumbers, a dedicated dispatch desk, and a fleet of stocked service trucks covering the entire Phoenix metro, but every technician is trained on the same standard Gary started with: diagnose it correctly, quote it in writing before any work begins, and treat every home like it's the plumber's own.

Our mission

We exist to make plumbing repairs the least stressful part of a homeowner's week. That means picking up the phone, showing up when we say we will, explaining the problem in plain English, and standing behind the work with a real warranty — not just a receipt.

What we value

Honesty over upselling

We quote what the job actually needs, not the most expensive option on the truck. If a repair makes more sense than a replacement, we'll say so.

Respect for your home

Shoe covers, drop cloths, and cleanup are standard on every visit — we leave your home the way we found it, minus the plumbing problem.

Accountability

Every job is backed by a written warranty. If something isn't right, we come back and make it right at no charge.

Meet The Team

The people behind your service call

A small leadership team keeps BlueLine personal, even as we've grown to serve thousands of Phoenix households.

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Gary Whitfield

Founder & Master Plumber

Founded BlueLine in 2011 after 12 years in the trade. Holds Arizona's master plumber license and still rides along on complex repipe and sewer jobs.

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Renee Castillo

Service Manager

Runs day-to-day field operations and quality control, making sure every technician meets BlueLine's pricing and workmanship standards on every call.

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Trevor Nakamura

Dispatch Lead

The voice you'll hear when you call BlueLine. Trevor and the dispatch desk coordinate same-day and emergency appointments across the whole Valley.

Credentials

Licensed, certified, and accountable

Arizona ROC License

Licensed contractor #298471, bonded and insured for residential and light commercial plumbing statewide.

Backflow Certified

Certified backflow prevention testing and repair to keep Phoenix's drinking water supply protected.

EPA WaterSense Partner

Recognized WaterSense partner, recommending fixtures that cut water use without sacrificing performance.

BBB Accredited — A+

Accredited by the Better Business Bureau with an A+ rating for responsiveness and complaint resolution.

2011 Year Founded
14,000+ Jobs Completed
900+ 5-Star Reviews
100% Licensed & Insured Techs

Ready to work with a plumber you can trust?

Join thousands of Phoenix homeowners who've made BlueLine their go-to plumbing company.